1. Deposit to a wrong address that don't provided by BEEX.one，we can't help you get it back.
2. Deposit Crypto A to the address of Crypto B (or Missing or wrong TAG/memo):
Due to the collection cost of small amount deposit is too high, BEEX.one does not offer a token/coin recovery service. If your deposit amount is more than $1,500, we will try to help you. However, it will take at least one month to resolve, please be patient.
Steps: You may send an email to firstname.lastname@example.org with the title [Help with Deposits] → [Wrong address] & [Wrong Tag/Memo/Payment ID]. In the email, please provide the following information to us to verify the transaction:
a. The email address of your BEEX.one account
b. Token name
c. Deposit amount
d. The corresponding address and Txid
3. The Deposit amount is less than the minimum amount：
Due to the collection cost of small amount deposit is too high, BEEX.one does not offer a token/coin recovery service. Please read the relevant instructions when you deposit.